Shipping & Returns

# Shipping & Returns

### Shipping Policy

**Processing Time:**  
Orders are typically processed within **1–3 business days**.

**Shipping Time:**  
Estimated delivery is **7–15 business days**, depending on your location. Tracking numbers will be provided once your order is shipped.

**Shipping Cost:**  
- **Free standard shipping** on orders over $50 (U.S. only)  
- Flat-rate shipping applies for international orders (shown at checkout)

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### Returns & Refunds

We want you to love your Glowvena items. If something isn’t right:

- **You have 30 days** to request a return from the delivery date.
- Items must be **unused, in original packaging**, and in resaleable condition.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

**To start a return:**  
Email us at **info@glowvena.com** with your order number and photos if applicable.

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### Damaged or Incorrect Orders

Please contact us within **7 days of delivery** with clear photos of the issue. We’ll offer a **replacement or full refund**.

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Still have questions? Visit our FAQs or Contact Us.